---
title: FAQs | DigiDoc
description: Get all the answers to your DigiDoc document management software questions here!
---

# Frequently Asked Questions

##### What types of EHR/EMR software does DigiDoc work with? **

DigiDoc is compatible with EHR software like EPIC, Cerner, and AllScripts and EMR software like Redox, Cloverleaf, and Ensemble. It also works with many other platforms, and can be configured to work with yours.

[**LEARN MORE** ](https://www.digidoc.tech/solutions?hsLang=en)

##### Which browsers are best for DigiDoc? **

DigiDoc supports standard browsers, but works best with Google Chrome and Mozilla Firefox.

[**LEARN MORE** ](https://www.digidoc.tech/solutions?hsLang=en)

##### How many forms can DigiDoc store? **

DigiDoc can store an unlimited number of forms, so the answer is—whatever you can create!

[**LEARN MORE** ](https://www.digidoc.tech/document-management?hsLang=en)

##### What is the cost of DigiDoc software? **

Since DigiDoc is an enterprise document management system that’s customized for each user, the cost will vary, depending upon the specific document needs of the healthcare organization. Please contact us to discuss your objectives and we will be happy to put together a proposal.

[**LEARN MORE** ](https://www.digidoc.tech/request-demo?hsLang=en)

##### Is there a contract? **

DigiDoc works closely with each customer to develop and create a contract that is custom to their needs for the software as a business. 

[**SPEAK TO AN EXPERT** ](https://www.digidoc.tech/contact?hsLang=en)

##### How easy is DigiDoc to connect to my EHR/EMR software? **

DigiDoc was designed to easily and flawlessly bolt on to your EHR/EMR software. While we’re compatible with Cerner, Meditech, EPIC, AllScripts, Redox, Cloverleaf, Ensemble, our software can also be configured to work with other EHR/EMR software. Our team will work with your IT team to ensure a smooth implementation.

[**LEARN MORE** ](https://www.digidoc.tech/integrations?hsLang=en)

##### How does DigiDoc keep my documents secure? **

DigiDoc is SOC2 type 1 and SOC 2 type 2 certified. Our systems engineers, software architects, and developers adhere to all security best practices and always stay ahead of the curve. Further, we carry extensive cyber insurance.

[**LEARN MORE** ](https://www.digidoc.tech/security?hsLang=en)

##### How does DigiDoc ensure I’m HIPAA compliant? **

DigiDoc is committed to sound digital governance and continually updates your library of forms to ensure that all users have access to the most current ones available. We also use barcodes that keep patients’ private health information protected. All of our security measures are aligned with HIPAA requirements for patient privacy and security.

[**LEARN MORE** ](https://www.digidoc.tech/security?hsLang=en)

##### What happens during downtime? **

With our industry exclusive downtime application, there is no downtime. Since DigiDoc stores forms locally, you’ll have access to your important patient care forms even when the internet is down, your EHR/EMR software is not cooperating, or there is a power outage. Further, patient PHI stays secure while you’re working offline.

[**LEARN MORE** ](https://www.digidoc.tech/downtime?hsLang=en)

##### How do I control user permissions? **

Using DigiDoc’s intuitive dashboard, you can choose which users can access documents from various locations, as well as the type of document they can access.

[**LEARN MORE** ](https://www.digidoc.tech/security?hsLang=en)

##### How do I control access by location? **

DigiDoc’s dashboard lets you set the “super users” that can access forms by your specific locations.

[**LEARN MORE** ](https://www.digidoc.tech/security?hsLang=en)

## Have A Question Not Answered Here?

### If we didn’t address your question, we’d be happy to! Please reach out and we’ll get right back to you.

[ Contact Us ](https://www.digidoc.tech/contact?hsLang=en)